WHY CHOOSE US AS YOUR RESEARCH CHEMICAL SUPPLIER

Our mission is to offer the most comprehensive selection of premium RESEARCH CHEMICALS, CANNABINOID, and Salts, with emphasis on supplying the best quality at an exceptional value with our outstanding customer care service. We strongly believe that customer satisfaction is crucial to our company’s success, and so we make every effort to assist our customers in all possible ways.

Top Research Chemical continually strive to be an industry leader in innovation; to be consistently open to new ideas and new ways of approaching business, while keeping in mind the founding values upon which we are built. Top Research Chemical believe in being an honest and fair company, and make every effort to demonstrate this in our actions by choosing ethically responsible customers and partners, educating them about every aspect of our product lines.

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Delivery and Returns

We are dedicated to carrying only the highest quality products and maintaining attentive customer service. We hope you will be happy with our services. Orders can take between 1-3 business days (excludes weekends and holidays) to process. Processing an order involves picking, packing, and getting the order ready for shipment. Once the order is picked up by the courier, it is considered ‘shipped’. Once an order is shipped, it can take an additional 1-9 business days (excludes weekends and holidays) for delivery. The amount of additional time for delivery will depend on the method of shipping selected. Once order ships, an email with tracking information will be sent to you automatically. If you check out as a guest, tracking information will not be available.

DOES YOUR SHOP SHIP INTERNATIONALLY?

Yes we ship international. You can order from anywhere in the world and have our products arrive right to you. Cost is applied during the checkout process of your order.

HOW LONG DOES IT TAKE TO RECEIVE MY PARCEL?

Your parcel takes 1-7 days to arrive to you because it depend the shipping methods your want. we use normal shipping which is 7-14 days delivery, express delivery delivery which is 2-3 days delivery and we have express overnight delivery which is within 24 hours delivery.

Once your order is shipped you receive a confirmation from the delivery company and the tracking number for you to track and locate your parcel at any time before it arrives to you.

DOES YOUR SHOP ACCEPT RETURNS?
When you receive your package, be sure to check the items to make sure they are contain the right chemical. We will provide a refund for or replace spilled or wrong compound. Please return the items in their original packaging within 10 days. Items returned without original packaging will NOT be refunded.
 
In your return package please include: 
  • The original packing slip 
  • A note telling us what the problem was 
  • A note stating whether you would like a refund or a replacement of the defective item. 
 
Please note: As part of the return process, upon receipt of an authorized return, if the returned product is found to be the right one, a 50% restocking fee will be applied. Allow up to 2 weeks to receive your replacement or refund. Refunds will be applied to your payment account. 
WILL MY ORDER ARRIVE WELL PACKAGED?

Yes! Your package will be very well packaged and will be sent with all the necessary care

CAN I CHANGE MY ORDER ONCE IT’S BEEN PLACED?

It is possible to change an order that has not yet shipped (note that orders generally ship within 18 hours after confirmation of your payment). If you would like to change your order, please Email us as soon as possible. We will do our best to accommodate you.

HOW CAN I PAY FOR MY ORDER?

We accept payment through bank transfer, Zelle Pay, CashApp, Western union, MoneyGram, and Bitcoin.